Help for self-help > Fault Cause / Troubleshooting > Software > Software settings

Subject	Content	Remarks
Affected Printers	all
Cause	The settings for the print positioning is not correct.
Troubleshooting	- Please Check if the choosen layout is suitable for the installed label. - measure the necessary offset to fit the print position and correct the settings in the software or driver	multiplier corresponding to resolution 200 dpi -> 8 dots/mm, 300 dpi -> 12 dots/mm, 600 dpi -> 24 dots/mm

Here an example from eXtra4/2. If the printout is e.g. 5 mm too far right, you have to reduce the value in the field Left by 60 ( 5mm * 12 dots/mm -> new value 84).

Here the settings from the Bartender driver, the values here are set without any conversion:

Margin adjustment

Margin adjustment